Contact Us

At MetroChic, we're committed to providing exceptional service for all your contemporary fashion needs. Whether you have inquiries about our latest collections, order status, or return procedures, our dedicated customer support team is available to assist you. Please allow up to 2 business days for us to respond to your queries as we carefully address each customer concern with personalized attention.

E-mail: [email protected]
Phone:

Company Name: MetroChic.Inc

Business Address: 2634 Driftwood Road,San Jose,California,CA 95110

Business Hours: Monday through Friday, 8:30 AM - 6:00 PM (EST)

Our fashion consultants specialize in helping you navigate our seasonal collections and can provide detailed product information, styling suggestions, and fit guidance. For order-related questions, please include your order number in your communication. Please note that processing and shipping times may take 5-7 business days during peak seasons, and we appreciate your patience as we ensure your items are carefully prepared for shipment.

For returns and exchanges, we offer a 21-day window from the delivery date to initiate your request. Our returns team will guide you through the simple process and ensure your satisfaction. Kindly note that return processing may take up to 14 business days after we receive your items, as we conduct thorough quality inspections on all returned merchandise.

Thank you for choosing MetroChic. We value your trust in our brand and are dedicated to making your shopping experience seamless and enjoyable. Your style journey is important to us, and we're here to support you every step of the way.