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    Contact Us


    At MetroChic, we're dedicated to illuminating your space with our minimalist lighting designs. For inquiries about our products, orders, or policies, please contact us using the information below. We typically respond within 1 business day.

    E-mail: [email protected]

    Business Hours: Monday to Friday, 9:00 AM - 5:00 PM (EST)

    Our lighting specialists are available to assist with order tracking, product specifications, or design consultations. Processing times are typically 3-5 business days (5-7 business days during peak seasons). We accept returns within 21 days of delivery for unused items in original packaging.

    For warranty claims or technical support, please include your order number and photos of the product. Our team will guide you through the resolution process while maintaining our commitment to simple, elegant lighting solutions.

    Thank you for choosing MetroChic to brighten your world. We appreciate the opportunity to help create your perfect ambiance with our contemporary lighting collections.